Support

01Reaching a person

Write to inquiries@gbnetwork-app.com. It is a real inbox, read by the person who built the app, and it is the same address printed in the app at Card then Settings.

There is no support form on this page on purpose. A form needs a server to hold what you type, and writing one that silently dropped your message would be worse than not having one. Until there is a backend behind it, the address above is the whole support channel, and it is monitored.

Say which gym you lift at and what you were doing when it went wrong. That is usually enough to find it.

02What we answer within 24 hours

Anything reported from inside the app. Every board row carries a report control, so does every row in the witness flow, which means a stranger is reportable before either of you has reached a board, and so does every line on Lift or on a Bar detail that names who signed a set. One row does not carry one, and it is worth knowing which: the history caption on your own Card names the person who signed your set with no control beside it, so reach them from the Bar detail for that movement instead. That queue is read every day by one person.

Twenty-four hours is our own commitment, and it is stricter than the rule that only requires a timely answer. You will not be told what happened to the other account, because that is their business. You will hear from us if we need something from you.

If you are in immediate danger, this app is not the way to get help. Call emergency services or your campus security line.

03Blocking someone

The report sheet can block the person behind a row straight away, without filing a report and without waiting for us. Blocks are listed at Card then Settings then Blocked, and they can be undone there.

Blocking removes each of you from the other's boards and stops either of you cosigning for the other.

One limit worth knowing, because it is in the build and not a policy: a block is keyed to two accounts, so it ends when either account is deleted. If somebody you blocked deletes their account, your block goes with it, and a new sign-in would arrive with no block in place. File a report as well as blocking, so there is a record with us.

04Deleting your account

Card, then Settings, then Delete account. It runs inside the app, it needs no email to us, and there is no deactivated state to come back to. It cannot be undone.

It removes your account, the name you post under, every attempt you posted, every board row those attempts produced, and every set you logged.

The sets you counted for other people stay in their records, with your name replaced by the word Withdrawn. That is deliberate: somebody else's attested result cannot quietly become unattested because the person who signed for it left. The count stays, the name goes.

The other direction is not the same, and it is worth knowing before you go. A cosign is stored on the set it counted, so the cosigns other people signed on your sets are deleted along with your sets, which takes them out of those people's cosign history too. Their tally of how many sets they have cosigned is not reduced, so it can end up larger than the cosigns still on record behind it.

05The mechanic, in one paragraph

Every movement has a ladder of fixed loads called rungs. Your imported training history, or one calibration set, picks your rung: it is the load on the ladder nearest seventy percent of what your own best set says you could lift once. Everyone the ladder puts on a rung puts the identical load on the bar and counts reps, and you are ranked against all of them and nobody else. There is no strength formula and no bodyweight adjustment anywhere in it, and nothing ever asks you what you weigh.

A freakoff is one movement, at one rung, at one gym, over one period. You are not paired off against one named lifter anywhere in this version: there are no fixtures, no teams and no head-to-head matches, and the comparison is always you against the rest of the field on your own rung.

06Attested, never verified

A logged set is either self-logged or attested. Attested means a second identified account entered your witness code at the time you lifted and entered the count they saw, without being shown what you expected.

What a cosign proves is consent: a second identified account signed for a count. It is never presented as proof that anybody was physically present, and it is not called verified: that word is used nowhere in this product about any result. A set with no cosign is still ranked and published, marked self-logged, on its own board.

07What the app does not do

There is no camera, no filming and no photo upload anywhere in the product, at any tier. Many gyms prohibit filming, the Queen's Athletics and Recreation Centre among them, and commercial chains post their own rules about phones and cameras on the floor: check your own gym's. That is why the witness code exists at all, because it is the mechanism that works in a gym where you cannot film.

The app never asks your phone where you are. There is no location permission. Checking in is one tap that authorises a cosign at that gym for ninety minutes; it puts you on no list, with no map and no coordinates, and the row is readable only by you.

Nothing asks what you weigh and nothing is ranked by bodyweight. A meet you claim out of the public OpenPowerlifting data is copied with the two federation scores that entry carries, DOTS and GoodLift, and those two are worked out from the weight on the scale that day: no screen shows them, nothing is ranked by them, and the privacy policy says who can read them and when they go. No advertising, no analytics, no tracking, and nothing to buy.

08The app has not launched

GBNETWORK is built and not yet released. There is no live service behind this page, so there is no outage to report and no account to recover yet.

If you are reading this because you are waiting for it, the address above reaches a real inbox and early access requests go there.